Our Terms & Conditions

Welcome to ElitEnergy.com . By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

Introduction

ElitEnergy is a trusted provider of solar energy products, CCTV systems, home appliances, and WiFi routers across Nigeria.
These Terms govern your access to our website, products, and services. By visiting our site or making a purchase, you acknowledge that you have read, understood, and agreed to these terms.

Use of Our Website

  • You agree to use this website only for lawful purposes.

  • You must not engage in any activity that could damage or impair our website or interfere with others’ access.

  • Unauthorized use of our website may result in legal action.

Products and Services

  • We strive to ensure all product descriptions, images, and prices on ElitEnergy.com are accurate.

  • However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

  • All products are subject to availability.

Orders and Payments

  • When you place an order, you agree to provide accurate billing and shipping information.

  • All payments must be completed through our approved payment channels.

  • Orders are processed once payment is confirmed.

  • We reserve the right to cancel or refuse any order if fraudulent activity or incorrect information is detected.

Pricing and Promotions

  • Prices displayed on our website are in Nigerian Naira (₦) and include applicable taxes unless stated otherwise.

  • Promotional offers, discounts, or weekend deals are valid for a limited time and subject to stock availability.

Shipping and Delivery

  • ElitEnergy provides fast and reliable delivery across Nigeria.

  • Delivery timelines vary depending on your location and product availability.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

Returns and Refunds

  • Please note that there is no return of product on pre-order.

  • For other purchases, returns are accepted only for defective or damaged items reported within 48 hours of delivery.

  • Returned products must be in their original condition and packaging.

  • Refunds (where applicable) will be processed after inspection and approval.

User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.

  • ElitEnergy reserves the right to suspend or terminate accounts suspected of fraudulent or abusive activity.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

Changes to These Terms

ElitEnergy reserves the right to update or modify these Terms at any time. Changes will take effect immediately once posted on this page. Continued use of our website constitutes acceptance of the revised terms.

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